HAS ABSA ****** MY MONEY???

The worst banking experience ever, and dare I say it, it appears ABSA has ****** my money! Back in October of 2022, yes almost 5 months ago, I requested ABSA provide me with ways that I could lower my monthly banking fees - I emailed my so-called Private Banker, only 3 months later does the banker come back to me promising to get me an answer, but still nothing! On 30 January 2023 I emailed ABSA again requesting that they close all my bank accounts and transfer all the remaining monies to my mother's ABSA bank account - guess what, nothing! I requested that ABSA credit me for all my banking fees going back to October 2022 and then report on the new total balance in my bank account and then to transfer that my mother's ABSA bank account and close all my accounts - NOTHING! On 17 February 2023, I received an automated email informing me that my bank accounts have been closed - but not one email informing me of the balances, what banking fees were credited to me, and no confirmation that my own money that was in my bank account had been transferred to my mother's bank account as I had requested from day 1. WARNING TO ALL INTERNATIONAL INVESTORS, RUN AWAY FROM ABSA!!!