Has Absa also been "captured" or are they always so useless?

I registered for internet banking at Absa Port Alfred in late 2017.

Several months later I was told that I had never had internet banking (even though I had used it)!

On my second visit to a branch they could only activate cell phone banking which was a huge help. Upon revisiting this Montana/Kollonade branch they supposedly fixed it!!

Then I tried Absa Balfour Park, but couldnt wait at the branch to test it (Absa are not known for their speed!!)! Big mistake because despite their assurances it too never worked!!

Today around 09h30 I tried Absa Greenstone Mall. There were already ten clients in the queue when I arrived, and the six counters were manned by only 2 staff - i.e. running at a 33% efficiency!! Three of these clients had moved chairs into the queue, and they were NOT old people either!! Obviously this queue was not fast either!!

I couldnt wait........and I cannot wait until I finally get internet banking access fixed (fifth time lucky), because then I am going to close ALL my Absa accounts and move everything as far from Absa as possible!!!!

This service level (or lack thereof) is worse than some well now parastatals that "provide" electricity and communication "services" to SA - absolutely pathetic!!!