1 reviews | Active since Jun 2017
<p>Good Day</p> <p> </p> <p>It has been 3 years now. I keep on receiving calls and messages from ABSA. I dont bank with ABSA. I have blocked this number ( ********** ). I dont know how many times i receive calls from this number informing me about ********** transactions. I receive messages on a daily basis informing me about transcations done on my account. Eg: WERNER RAS: Absa ***** Department confirming transaction on 23/06 at SOUTHERN SUN for R4,820.00. If not yours please contact ********** 05 ref: ********** </p> <p> </p> <p>Please I have informed them on so many occasions that i dont bank with ABSA. and i never will! The agents in the call centre are appaling. Its been years. The only thing I can do is block these numbers so that I dont receive calls nd sms's. </p> <p> </p> <p>Another message I received this morning from ABSA, number + ********** ********** 00: Your cell no. was updated on your ABSA account. If you did not authorise a pers.details updat, pls contact ***** ********** 557</p> <p> </p> <p>Please assist. Remove my number from your database. Do a proper investigation as to why im receiving calls and messages from ABSA on transactions, when I dont even bank with ABSA. There could be ********** activity going on in some poor person's account, meanwhile I receive messages and updates.</p> <p> </p> <p>I will appreciate a response and action!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Your ID number will assist in logging a formal case
Best regards,
Your ID number will assist in logging a formal case
Best regards,
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