HARRASSERS OF NOTE!

<p>My grandmother is a former customer of ABSA, gave ABSA years of support. She went on pension at 60 and continued to pay her credit card debt until about 3 years about when she was unable to commit to paying the full amount. She made arrangements to pay less and kept to the arrangement. She paid a minimum of 500 every month for about 3 years and the debt has gone no where after she was told the account was handed to lawyers and no interest will be added onto the initial dentry amount to handed over. 3 years later and she is STILL on her initial debt amount, ABSA resolve and Norton lambrianos refuses to send me a statement of the 3 years for us to see whats happend with the money . They keep givingredients excuses as to why they cannot send it. Somebody is always on leave. Or it needs to be generated and will be sent shortly but it's going for 2 months and I'm still waiting for the statement! The continously HARRASS her for the money after we came to an agreement again about the payment . Constant calls and sms''s, threatening her! This is how they treat their senior customers...PATHETIC BEYOND! I am highly disappointed and would never recommend ABSA to anybody I know!I am posting this as I have power of attorney on the account!</p>