1 reviews | Active since Jul 2009
Harrasment from ABSA Rewards
Got another call less than 30 minutes after sending this email: As you can see from the attached screenshots, I have checked out ABSA rewards on your website. ****** ****** This product also costs a monthly rate, which was my main objection to it. In the past I have politely told your sales people that I'm not interested and that I would CONTACT YOU if I changed my mind. Then just a few weeks or a month or two later I get another phone call. I then stared telling them up front that I'm not interested. At some point I missed a call and received a SMS on which I could respond to whether I wanted you to call me back or whether I wasn't interested. I selected NOT INTERESTED! I SAVED YOUR NUMBER AND STARTED IGNORING OR REJECTING YOUR CALL. Then your could just call again and again and again. At I time when I just got out of hospital. I picked up the hone once and said (maybe shouted): Go away ABSA Rewards! Yet I you keep calling me. I have 7 missed calls from you on Thursday7 August 2019.
REMOVE ME FROM ALL ABSA REWARDS /OTHER PRODUCT SALES CONTACT LISTS. STOP HARASSING ME! Do not call me from another number. Please take note that I may might share this on social media.
Thank you for bringing this matter to our attention. The reference number to your matter is C-***9. We will be in touch to get more information reference details.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your matter is C-***9. We will be in touch to get more information reference details.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
"Thank you for your e-mail.
We cannot assist with your request via e-mail.
You can cancel your Absa Rewards by contacting our call centre ."
My the reply: I DON'T HAVE ABSA REWARDS. I JUST WANT YOU TO STOP THE SALES CALLS.
So what now am I going to have to phone you and waste my airtime. How do I know if I see your number it's customer care and not someone TRYING TO SELL ABSA REWARDS TO ME AGAIN?
JUST TAKE MY NUMBER OFF YOUR CONTACT LISTS.
"Thank you for your e-mail.
We cannot assist with your request via e-mail.
You can cancel your Absa Rewards by contacting our call centre ."
My the reply: I DON'T HAVE ABSA REWARDS. I JUST WANT YOU TO STOP THE SALES CALLS.
So what now am I going to have to phone you and waste my airtime. How do I know if I see your number it's customer care and not someone TRYING TO SELL ABSA REWARDS TO ME AGAIN?
JUST TAKE MY NUMBER OFF YOUR CONTACT LISTS.