CR
Cheryl R
1 reviews | Active since Jul 2022
29 Aug 2024, 18:28
HARRASMENT
Absa has employed Nible Group to collect outstanding money and I have repeatedly told Nible that I will pay the agreed amount each month but they continue to HARASS me 4 calls per day to ask when I will pay. How does Absa employ these companies. I have lost my job and not hiding but this is unacceptable. Next call is to the Ombudsman
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Absa's replyOfficial
30 Aug 2024, 11:24Dear Cheryl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply30 Aug 2024, 11:24
Official
Dear Cheryl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care