Harrasment

<p>Ms NP Hlatshwayo</p> <p>ID: 780 ********** 087</p> <p>I used to bank with Absa bank for a long time and their service was good for the first year but detoriated later. I decided to leave Absa due to unsatisfactory service and joined a different bank, where i understand what it means to have a private banker.</p> <p>1. I notified Absa of my move and requested that they put a hold on my account until I settle and they can close. I however kept on receiving notifications of debit orders that were errornously deducting fom my account and unfortunately the bank would charge me even though this was done in error by the third parties.</p> <p>2. I kept going to the bank to request a hold and indicated that i want to pay whatever is outstanding but cannot do so if the bank is still allowing third parties that i have no agreement with to deduct. All consultants i spoke to promised the account has a hold on it.</p> <p>3. I paid over R25000 to the credit card and this would have meant the account is up to date and its closed. 2 weeks after payment i received a call from a lady advising that the credit card is still owing and im lying if im saying i paid because its not reflecting on their side.</p> <p>4. a week after i made a payment i received an sms advising that the payment has been received but the consultant insisted i did not pay.</p> <p>5. I am now receiving about 5 calls a day from Absa ( ********** ) as early as 7am, on weekends very early consultants telling me to pay the arrears amount. Upon engaging with them they would then agree that the system is updated but the separate report they receive says otherwise.</p> <p>6. I have received calls from attorneys or debt collectors also asking that i pay my account.</p> <p>7. I receive sms daily telling me to pay my credit card is in arrears.</p> <p> </p> <p>Some please help, i cannot be harrassed like a ******** by Absa. I used to own a vehicle with them, my account was up to date but they used to call me everyday and harrass me until i escaleted the matter to Hello Peter and only then was it sorted and as a result i traded my ML in last year just to get rid of Absa. I have an Absa home insurance, my house had water damages 2 years ago to date Absa sent people and they didnt fix my house. This bank must close or declare its interest because it is not serving the people of this country. </p>