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Christoline B

1 reviews | Active since Apr 2018

29 Mar 2023, 09:43

Harassment due to incorrect charges

Good Day

INCORRECT CHARGES TO BE REVERSED ***

My mother Zelda Buys has been harassed by Absa consultants for payment on an Absa account which has been inactive for months. The outstanding balance on this account is due to bank charges levied by Absa – not funds used by my mother. She has expressed that she is unemployed, disabled and has recently lost her husband whom has been her provider yet still smses is being sent causing distress.

Please reverse the incorrect charges raised by Absa and stop sending correspondence to my mother.

Kind Regards,

Christoline Buys

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Replies (1)
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Christoline B's update29 Mar 2023, 13:08
Reviewer Update
Dear Russell,
Thank you so much.
She is hardly getting by with her disability and my father very suddenly passed away on 15/03/2023-he has been taking care of her. She is therefore not able to pay for things that was not used. This is causing further health issues for her.
I appreciate your assistance