Harassment by Absa officials

I have never been this harassed by bank...absa rely u can annoy and everyday it’s a new consultant one must deal with... Firstly absa insurance just decided to add an insurance amount of R1800 and I have sent proof of on email to fix my account...you get an email saying they will correct and hours later u received an sms saying I owe.

I under paid my car by 1300 because I can’t afford from the second of January I have requested that someone call me so that I can have my instalment reduced. Till today no call but a call to Harrass my peace about 2800 that I don’t owe.