1 reviews | Active since Nov 2020
HARASSMENT BY ABSA BANK AND MBD ATTORNEYS
HARASSMENT BY ABSA BANK AND THEIR ATTORNEYS - MBD ATTORNEYS
Both ABSA Bank Credit Card division and MBD Attorneys who acts obo ABSA Bank are harassing me!! I made arrangements for payment of my outstanding amounts due to COVID on my ABSA Bank Credit Card and Personal Loan. I pay on time but still I get NUMEROUS calls and SMS from ABSA BANK and MBD Attorneys after I already made payments. ABSA Bank also phones me 3 to 6 times a day and sent me messages the whole time.
If I didn't pay it would have been a different story but I do pay the amount as arranged and on time.
NO WRITTEN CONFIRMATION RECEIVED AT ALL FROM ABSA BANK and/or MBD Attorneys. Only phone calls and SMS messages. At this stage I don't even know what legal costs they are writing for unnecessary phone calls and messages.
I have requested on NUMEROUS occasions that they stop phoning me and stop messaging me but they just carry on.
ABSA BANK ARE THE WORST BANK EVER!!!! And the attorneys who they use MBD ATTORNEYS is even worse.
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absolute no further feedback received from ABSA on my complaint!!!!!
And still, I am being harassed with phone calls and SMS messages and even a letter today telling me that I will be handed over for my credit card AFTER I made my payment of the amount as arranged at the end of the month.
I will NEVER EVER recommend ABSA to anybody because you do not assist your clients in difficult times. I am a customer since the 1990's. ABSA stands now for = harass clients until they are at breaking point.
Absolute no further feedback received from ABSA on my complaint!!!!!
And still, I am being harassed with phone calls and SMS messages and even a letter today telling me that I will be handed over for my credit card AFTER I made my payment of the amount as arranged at the end of the month.
I will NEVER EVER recommend ABSA to anybody because you do not assist your clients in difficult times. I am a customer since the 1990's. ABSA stands now for = harass clients until they are at breaking point.
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management