Harassment and unprofessional behaviour

I’m extremely upset and disappointed with how I’ve been treated by Absa. I have been banking with them for many years and well aware of my rights and responsibilities as a consumer. I’ve experienced some financial difficulty which have affected my credit card repayments however, I continue to make payments with the little money I have each month. I explained this to various staff members from their collection team and they have it on record but each day I am receiving over 5 calls from different agents harassing me. This is unacceptable and unprofessional behaviour bearing in mind I’m keeping my word and paying what I agreed to. Please stop this, you are messing up the brand of a prestigious bank and for a private banking client I deserve way better for all the hefty monthly bank charges I incur and pay. This needs to stop please. Train your staff accordingly.