Harassment and intimidating practices from ABSA

Re: Harassment and intimidating practices from ABSA

Acc No: ***

One year ago I moved from ABSA Private Banking to Nedbank Private Banking. I informed my Private Banker to close my check account and sent two emails requesting for my dormant cheque account to be closed.

Despite my best efforts to close my account ABSA ignored my request and the account accumulated banking fees of R405.00 despite me not transacting or using the account.

ABSA handed my account over to MBD Debt Collectors who have called me without fail up to 5 times a day followed up by text messages threatening me and intimidating me daily! These calls continued relentlessly over the festive period.

I have provided proof to MBD that I instructed ABSA to close the account 12 months ago but they refuse to negotiate or listen to any reason.

ABSA and MBD's behavior is nothing short of ************ and classic bully tactics to force customers to pay for a service I have not utilized.

I refuse to pay the R405.00 and want the account closed as requested on several occasions before.