HARASSMENT

When I app**** for my vehicle finance, Absa said I could choose a payment date of my choice and I did. Now I need my payment date changed from the 25th to the 1st and I’m needed to submit my bank statement. For the past 6 months I have been paying you religiously on the 1s if not slightly earlier, let alone I have never ever missed a payment on my accounts.

My credit is in good standing and see no reason why shouldn’t change it based on my payment pattern ever since I closed my cheque account with you. Mind you the reason my cheque account and life insurance aren’t with you anymore is precisely because of this - lack of customer care. And be assured I will eventually close all my accounts with you due to this monthly harassment of calls and collection initiatives.