Harassing calls

Item: Absa
Rating: 1
Author: Kyle N

Good day Absa Please can you stop harassing me !!!!! I have been trying to receiving harassing calls without fail every single month from your personal loans department!!!! Pravesh and Alphius had promised this would stop and it does not !!!!

I do not want an *********** employee to call me who cannot stop this !!!!! I also will escalate the matter to your CEO !!!! This is really upsetting !!!!’

Helpful (0)

Replies (1)

Absa's replyOfficial

25 Jul 2023, 10:33

Dear Kyle Naidoo

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards, Group Customer Care Vanessa Crowe

Absa's reply25 Jul 2023, 10:33

Official