Harassed & Threatened
Harassment over a policy schedule. Twice if not 3 times every year absa vehicle finance sends harassing email demanding that an insurance policy schedule be sent to them and a threatening line that says " if not received within 30 days we will debit your account with extra R657.79". I cannot wait to finished paying my car in 12 months time so I can no longer be harassed and threatened like this.
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Replies (3)
Absa's replyOfficial
16 Mar 2026, 14:21Dear Nesiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply16 Mar 2026, 14:21
Official
Dear Nesiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Russell EdwardsCustomer Value Management
Best regards,
's updateReviewer Update
16 Mar 2026, 14:24Thank you. I appreciate the response.
's update16 Mar 2026, 14:24
Reviewer Update
Thank you. I appreciate the response.
Absa's replyOfficial
16 Mar 2026, 14:52Dear Nesiwe You are welcome. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply16 Mar 2026, 14:52
Official
Dear Nesiwe You are welcome. Regards Russell EdwardsCustomer Value Management
Best regards,