EM
Elizabeth M

1 reviews | Active since Aug 2010

18 Oct 2024, 12:17

Harassed daily

I'm so sick of this Bank, why would you hand me over for a bank card that i am not even using? Worse 2 companies are calling me an account that i do not even use. I am harassed from as early as 07:00 in the morning by calls for an account that i don't even use. It is a good thing that i did not move all my banking to this bank.

0
Replies (1)
Absa
Absa's reply18 Oct 2024, 13:16
Official
Dear Elizabeth Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Russell EdwardsCustomer Value Management

Best regards,