NS
Naydine S

1 reviews | Active since Jul 2020

25 Aug 2020, 13:29

happy customer, Excellent service from Aneeqah at Absa Bellville

It is with great delight that I write this review to praise the service that I received from Aneeqah Abrahams at the Absa Bellville 32 Voortrekker road. On the 22nd my account was locked due to FICA problems, I spoke to the call center, I dealt with a consultant at Absa Brackenfell to no avail. After 4 days of having my account locked and feeling frustrated and not seeming to get help anywhere I thought to phone and speak to a very helpful consultant that I have dealt with from time to time at Bellville Absa. This person I have come to find out is Aneeqah Abrahams, she assisted me promptly, professionally, she is eager to resolve problems, she is an asset at the Bellville Branch and I cannot thank her enough for how she resolved my stressful problem within 3 hours :)

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Replies (1)
Absa
Absa's reply25 Aug 2020, 15:20
Official
Dear Naydine

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
Regards

 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management