T
Tanya

1 reviews | Active since Jan 2024

05 Mar 2024, 16:27

Happy client

I’ve been with Absa for 7 years now and I have no complaints. They make sure you are aware of possible ****s. They do safety and security checks with you on the banking app randomly from time to time. Once I needed to do an eft of a larger amount and after changing my limits on my banking app I still couldn’t go through with the payment. Although that might be annoying but I actually appreciated that because the possibility is there that a hacker gotten into my banking app. I had to call Absa for them to authorise the payment. Thank you Absa.

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Replies (1)
Absa
Absa's reply06 Mar 2024, 09:18
Official
Dear Tanya

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd