PS
Pulane S

1 reviews | Active since Aug 2020

27 Jan 2021, 19:40

Happy Client....

ABSA Life- Reference : C-***3 I publish my complain on the 20 January 2021, with immediate I receive an email from Basani Hlungwane a Special Case Manager ask me to send my documents. The next day receive another email to confirm that they still busy with internal investigation. Today the 27 January 2021 I receive a call from Margaret Maisela to confirm that my complain is being resolve and the Policy is amended. She confirmed the reimbur*****t is already back to my account. I can confirm that is done, Margaret apologise on behalf of the organisation and the stress I have gone so many years. Today I can say am a happy client thanks you ladies wishing you the best and serving people with pride...Keep on flying the Flag of ABSA...

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Replies (1)
Absa
Absa's reply28 Jan 2021, 11:57
Official
Dear Pulane
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards 
Daphne Le Grange