TC
Tryphina C

1 reviews | Active since Jul 2011

02 Jan 2020, 10:21

HAPPY ABSA CLIENT

Following my previous about my dissatisfaction with ABSA, I am so happy that my complaint landed in the hands of willing people who understands what Customer Service is. To Sugendry Naidoo in the online business, Riana from Wonderpark branch who constantly called to check if we were sorted, THANK YOU SO MUCH. I TRULY APPRECIATE YOUR ASSISTANCE. Then lastly to Anna and the other lady who had previously assisted with my little one's account, THANK YOU SO MUCH LADIES. YOUR ASSISTANCE AND HAVING GONE THE EXTRA MILE TO HAVE THIS RESOLVED WITHIN A DATE IS GREATLY APPRECIATED. BEST WISHES TO THE BOTH OF YOU FOR THE NEW YEAR AND I TRUST ABSA KNOWS HOW IMPORTANT AND VALUABLE YOU ARE.

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Replies (1)
Absa
Absa's reply02 Jan 2020, 12:10
Official
Hi Tryphina C

Thank you so much for taking the time to recognize the above colleagues for the service they rendered to you. We will be sure to pass this review onto their direct managers for the purposes of recognition. 

Wishing you a very prosperous new year.