handover

I have vehicle finance with ABSA. I have never faltered on payments. Yet i receive an email from r l daly attorneys, stating i am being handed over for collections.<br> <br> i did receive an apology from r l daly but i need to know from ABSA:<br> <br> HOW DID R L DALY HAVE MY DETAILS INITIALLY BY SENDING A HANDOVER COMMNIQUE??<br> PLEASE CAN ABSA CONTACT ME SO THAT I CAN EMAIL THE R L DALY LETTER?<br> PLEASE REMOVE MY NAME ON ANY CREDIT BUREAU IF I HAVE BEEN LISTED PLEASE<br> <br> this is rather unprofessional and not acceptable