JH
Joann H

1 reviews | Active since Mar 2009

15 Sept 2017, 13:33

Handing over a paid up account to DMC

Since February of this year i have been trying to get the credit card debt collectors off my back and sent an email to ********** and my details to Refiloe Tshukudu from Customer Care. I am STILL getting SMS's from DMC for collection of debt on a number i changed recently so where they got my details from i don't know. I am now going to SUE both ABSA and DMC for harassment on a paid up account and the undue stress it is causing me. ABSA don't respond to email so maybe a lawyers letter and having to pay the costs of my legal fees will make you wake up!

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Replies (1)
Absa
Absa's reply18 Sept 2017, 17:06
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd