Handed over for no reason

Item: Absa
Rating: 1
Author: frederick T

Good day

Why is my personal cheque account handed over to MBD

I don't have a credit card with Absa and no loan and no negative fee on my account.

For what reason would Absa hand me over, when I specifically opened another account (business).

I have 2 accounts with Absa. The business account with recurring money and the personal cheque account that doesn't.

Helpful (0)

Replies (1)

Absa's replyOfficial

13 Apr 2023, 08:23

Dear Frederick Thebe

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareVanessa Crowe

Absa's reply13 Apr 2023, 08:23

Official