DL
Danielle L
1 reviews | Active since Apr 2019
07 Mar 2021, 18:20
Half a note from a teller
Today I went to one of the Absa tellers to go draw money (I personally do not bank with Absa, it was the only teller close to me at the moment) after I got my money, I noticed my bank notes were torn in half. I don't know if any shop will accept this note. But how do you give torn money from a teller?
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Replies (3)0
Replies (3)
Absa's replyOfficial
08 Mar 2021, 11:01Dear Danielle Landman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care
Best regards,
Absa's reply08 Mar 2021, 11:01
Official
Dear Danielle Landman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care
Best regards,
DL
Danielle L's updateReviewer Update
09 Mar 2021, 10:48Good day, I rep**** to the email sent and waiting for a respond.
DL
Danielle L's update09 Mar 2021, 10:48
Reviewer Update
Good day, I rep**** to the email sent and waiting for a respond.
Absa's replyOfficial
09 Mar 2021, 11:39Dear Danielle Landman Thank you for your posting.
We busy with the investigation on your complaint and will provide you with feedback as soon as our investigation is concluded.
Kind regards, Rezona Louw Group Customer Care
We busy with the investigation on your complaint and will provide you with feedback as soon as our investigation is concluded.
Kind regards, Rezona Louw Group Customer Care
Best regards,
Absa's reply09 Mar 2021, 11:39
Official
Dear Danielle Landman Thank you for your posting.
We busy with the investigation on your complaint and will provide you with feedback as soon as our investigation is concluded.
Kind regards, Rezona Louw Group Customer Care
We busy with the investigation on your complaint and will provide you with feedback as soon as our investigation is concluded.
Kind regards, Rezona Louw Group Customer Care
Best regards,