AW
Annetjie W
1 reviews | Active since Jan 2016
20 Jan 2016, 14:35
HAIL DAMAGE
I reported hail damage 23 November 2016. I have to phone the call centre every time since then. ABSA is never phoning or informing me what is the progress. Every time I have to hold on for more than 15 minutes. I have phone ABSA today and the consultant is promising to phone me back. This is empty promises ABSA do not inform me any progress. This is really bad service. It is 2 months now... Claim number ***
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Absa's replyOfficial
21 Jan 2016, 12:29Hello Johanne123,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply21 Jan 2016, 12:29
Official
Hello Johanne123,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,