JP
Jan P

1 reviews | Active since Jan 2016

18 Jan 2016, 11:36

Hacking of bank account

02/10/2015 account was hacked. R230 000 withdrew. Hacking took place in Cape Town. Vodacom 4 U Gardens activated a twin call where after no notifications was sent to my cell because of twin call. ABSA only refunded R160086.26 after knowing to which account the money went and receiving info on the twin call activation stating I was negligent with my login and password.

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Replies (1)
Absa
Absa's reply18 Jan 2016, 14:01
Official
Hello JanAduPreez,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd