lM
lebo M

1 reviews | Active since May 2011

02 Oct 2015, 14:06

GYM Cancellation over a year overdue

I left ABSA at the end of June 2014. Before my departure at ABSA, I enquired about the gym contract cancellation and was told it would be cancelled because I'd no longer be staff.<br> It's over a year, and just realized ABSA is still debiting my account for gym fees.I made contact with the Gym via email and telephonically, and was advised by Deen Rhoda that this will be rectified immediately. <br> Now i get an email from Mpho [Email Removed] with this email alias, saying i'll have to serve another 30 day notice period. Though how is it my fault that you didn't cancel when i requested the cancellation over a year ago?

0
Replies (1)
Absa
Absa's reply02 Oct 2015, 15:04
Official
Hello mnyepz,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd