Gugu Khumalo - Ermelo Branch - Nutsforum Account

Good day

I would please like to file the following complaint against Gugu Khumalo from Ermelo Branch.

I hereby chairperson of Nutsforum *** (Balance 30/05/2022 R539907.95) I would like to lay a complaint against Gugu Khumalo af the Absa branch in Ermelo.

On the 11th of April I wanted to make a payment on the account and it was blocked . On the 14th of April I personally took the outstanding documents to Ermelo on my own costs driving from Volksrust to Ermelo this is unacceptable

On the 24th of April the account was opened / unblocked and we were able to pay our personal their salaries.

One month later we tried doing payments again on the 24th of May and again the same story as the previous month , the account was blocked , no notification was send in this regard on why the account was blocked again.

I personally sent a message to Gugu on the 24th of May in regards to this and also sent her messages around 8:57 am , she rep**** and said that she will get this sorted.

On Monday the 30th of May the account was still blocked and no payments could be done. I again have spoken to Gugu at 10:29 am and she said that she would come back to me , again I phoned her at 12:36 pm , 14:31 pm , 14:53 pm and at 15:05 NO ANSWER at all from Gugu . We have salaries that we need to pay URGENTLY . This is unacceptable as the amount in the account isn't something small. There is absolutely no communication from Gugu or Absa in this regard as why the account gets blocked each month

I'm now requesting that the Nutsforum account be unblocked and handed over to someone more competent , at this rate I'm going to close the account and move to another bank if this continues like this.

UNBLOCK THE ACCOUNT AS WE HAVE SALARIES TO PAY

Respond urgently