Gross overcharging of interest on credit card

This month I received my statement, I owed R2600 that had accrued interest on my credit card (there were additional transactions for this month, but the interest free period still app**** to those transactions), had a minimum payment of R80 (which was paid via debit order) and had an interest charge of R171.<br> <br> This interest charge amounted to 6.6% of my outstanding balance and was charged for 1 month's interest. This would mean that instead of the contractual 19% p/a, ABSA just charged me 116% p/a. <br> <br> This is a violation of the NCA! <br> <br> I went into the branch to enquire about it, they agreed it didn't make sense so they called the credit card division, but they gave the branch staff a nonsensical answer an wouldn't do anything about it.<br> <br> I called myself, but the woman on the other end simply kept repeating that they charge 19% p/a and then we got 'cut-off' (not sure if that was legit but anyway).<br> <br> I'm appalled at this financial misconduct that I feel needs to be answered for. If I don't get a satisfactory resolution soon I will escalate this to the NCR to investigate.<br> <br> Utterly disappointed and about to move to FNB!!!