Gross incompetence and no customer service

<p>On or about 09 October 2016, I went to the Longbeach Branch of ABSA to close my account and have the funds transferred to my Capitec Account. As requested, I provided a BANK STAMPED copy of my Capitec Bank Account. Despite several mails to Absa, no monies have been transferred and I even got an sms advising me that it's time I paid in some funds! While I have received mails from ABSA requesting AGAIN proof of my Capitec Account which I sent, they have done nothing. I am a 72 year old pensioner and am very distressed at this laxidazical attitude why ABSA continues to earn interest on my funds.</p>