fM
fredricka M

1 reviews | Active since Mar 2017

01 Aug 2017, 11:44

Green apple

<p>i bought a car at ABSA and took warranty and life cover for 12 months contract. i cancelled warranty and life cover last year and today a guy from ABSA called Mr Molebogeng from legal department saying that the warranty and life cover was spread over 60 months. I agreed on 12 months contract. they said they will reposses the car if i dont pay for warranty and life cover. the account is 2800 in arrears because of the warranty and life cover. </p> <p>i have been trying to speak to ABSA consultant but no one is prepared to help me</p>

0
Replies (2)
Absa
Absa's reply01 Aug 2017, 12:47
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,

fM
fredricka M's update01 Aug 2017, 13:42
Reviewer Update

this is the same response i receive every time i lodge a complain and i receive no answer.