TM
Thabo M
1 reviews | Active since Jan 2014
22 Jun 2020, 15:18
Greedy WMC Bank
Absa: Dear Mr MALATSI, your account ****4729 has been amended as agreed. Your instalment repayments will resume on 01/09/2020. The repayment amount is R 5,776.19 and your new contract end date is 01/12/2020. The remainder of your contractual terms are unchanged. Auth FSP/NCRCP7. But Today I was called by repossessions, they have the order to reposes. My foot, I have only 3 months balance now they want to take the car. Despite having a Corvid 19 relief in place.
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Absa's replyOfficial
22 Jun 2020, 17:15Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply22 Jun 2020, 17:15
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd