RvdB
Rudolf van den Berg

1 reviews | Active since Dec 2019

05 Jul 2020, 11:52

Great service, stunning ***** department

As of lately I am very impressed by the level of good service received from Absa.

During these troubling times, I cannot recall any "downtime" of their app or online banking platform.

I also had a ***** scare on my account which was dealt with IMMEDIATELY - I phoned the ***** department, after two rings someone answered and instantly resolved the issue. After this I also did an international transaction which was out of the ordinary. Absa immediately contacted me with a ***** alert asking me to confirm this transaction or to report *****.

Well done to Absa for promptly and efficiently dealing with ***** issues, giving me peace-of-mind when it comes to the safety of my hard earned Rands.

Absa has stepped up their game the last few months and I am a satisfied customer for sure - keep up the good work!

0
Replies (1)
Absa
Absa's reply06 Jul 2020, 12:15
Official
Dear Rudolf van den Berg
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange