PB
Pieter B

1 reviews | Active since Oct 2014

26 Feb 2015, 14:15

Great service received 26th Febuary 2015 - Lerato

This letter serves to to the fact that I Mr. P L Bezuidenhout received exceptional service from your front desk from Lerato Seemane. <br> <br> I recently decided to inquire about your Prepaid, Mastercard, gift cards, Mastercards website lists your campus as the only place to obtain this type of card apart from your Johannesburg campus. I inquired about this card and service at your front desk, Lerato was the person that assisted me in the matter. She did however not know about this service, but waist-ed no time in tracking down the person how did. The process took about 25 min, and I was politely asked to sit in your reception area, a glass of water was brought to me and my associate. I was up-dated from time to time as to the progress of the \man hunt".<br> <br> Needles to say the right man was found and I was informed that the Card in question was only obtainable at the Johannesburg campus"

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Replies (1)
Absa
Absa's reply27 Feb 2015, 10:38
Official
Hello Glite,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd