TK
Theodore K
1 reviews | Active since Nov 2013
22 Feb 2016, 11:10
Great service from Lee Ann
The ABSA ATM machine swallowed my credit card yesterday, I phoned to block it, and then followed up with Lee Ann why i am being charged for a new card, when the fault was not mine. <br> <br> Lee Ann from the complaints call line was friendly and helpful! I hope she will be able to resolve my issue... but non the less i am grateful for the professional way in which she handled me
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Absa's replyOfficial
22 Feb 2016, 14:30Hello TheO28,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply22 Feb 2016, 14:30
Official
Hello TheO28,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd