PN
Paul N

1 reviews | Active since Mar 2009

23 Apr 2022, 11:54

Great Service from ABSA's ***** Division

Excellent service from Pumiso Molepo of ABSA's ***** Division yesterday. I like to think that I am reasonably street wise when it comes to being caught out by ********s who send messages/phone calls regarding irregular credit card transactions, and then try to gain information to privileged information. Luckily ABSA were able to pick up that we were in the process of being ****med and not only was Pumiso exceptionally helpful, whilst speaking to my wife she asked her to put me on the phone, as she could hear in the background I was most agitated. As such she was able to allay my concerns with her reassuring comments. Just a reminder to all who are reading this, NEVER, NEVER give your CVV (3 digit number at the back of the Credit Card, to anyone over the phone). The guys who were performing the **** are very good at what they do and play on one's emotions, in their false identities of being part of ABSA ***** Division.

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Replies (1)
Absa
Absa's reply25 Apr 2022, 14:49
Official
Dear Paul Naylor
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management