HS
Heidi S
1 reviews | Active since Mar 2009
18 Apr 2020, 13:17
Great service for blocked credit card!
This morning, my credit card was blocked for some reason when trying to make online shopping. I called ABSA for assistance and the consultant (in the call centre) that assisted me was extremely professional and effective! He then proceeded to assist me with the purchase I wanted to make and almost immediately, my card was unblocked and the purchase was made. I did not manage to get his name but it would be great if someone could assist with this and inform him that he had done a great job, during this crazy, stressful time!
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Replies (1)Absa's replyOfficial
20 Apr 2020, 15:43 Dear Heidi
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa's reply20 Apr 2020, 15:43
Official
Dear Heidi
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
