Great Service ffrom Head of Customer Care!!!

<p>My husband was hijack and abducted and they took his bank cards at gun point, they demanded his pin he had no choice but to give them the pin and seve his life. Money was withdrawn from his credit card. After we logged a complained about the three transections that were done in the same ATM in short space of time without the bank noticing any irregularity and maybe stop the card or do something . The matter was referred to customer care. The matter was referred to customer care</p> <p> </p> <p>The Absa the Head of Costumer Care Mr Ian Smith took over the case and contacted us, he updated us throughout the process and finally some money was refunded by Absa in My husband Credit card</p> <p>Thank you so much Mr Ian Smith and your team !!</p>