HP
Helen P

1 reviews | Active since Dec 2011

01 Aug 2024, 13:28

great service eventually

I have had a problem with the Absa banking app for the past month. I put a review on here which finally got action!! Lisl and Shannon tried their very best and I commend them for their doggedness and patience. However today the IT dept. finally fixed the issue. I am so grateful. It should not have taken a month to sort. Well done.

0
Replies (1)
Absa
Absa's reply01 Aug 2024, 13:58
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd