MH
Michele H
1 reviews | Active since Mar 2009
25 Mar 2021, 20:15
Great Service!
Would like to congratulate Fenicia, Xena and their ABSA team members for the excellent service I received when it seemed my card and account had been hacked into.
Fenicia spent two hours helping me sort out new cards and linking payments. Xena even took my calls when she was on annual leave and guided me on next steps. Both very caring as well as their colleagues Marcelle and Gigi!
Thank you to all involved for solving the issue and giving me peace of mind. Absolute Stars!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
26 Mar 2021, 11:30Dear Michele,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply26 Mar 2021, 11:30
Official
Dear Michele,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
