Great Service: Clive Michael, ABSA Overport City

Last week I attempted to downgrade from Private Banking to Gold card at ABSA Overport City. Unfortunately due to a systems problem, the branch was unable to process this instruction immediately. Clive Michael, a consultant at Overport City, took over and assured me of professional service. The gentleman worked non-stop with the IT department, etc to make the change. Whilst it could not be effected the same day, Clive, kept me in the loop wrt to progress. When I got called to come in and effect the change, Clive had all his ducks in a row and effected the change within minutes, whilst also providing me with financial advice. He was a perfect professional and is an asset to ABSA.