TM
Tinyiku M

1 reviews | Active since Feb 2020

22 Jun 2021, 08:27

Great Service By Basani Hlungwani

I had a previous dispute wherein after multiple attempts to resolve a dispute I had with the collections Department could not be resolved. The dispute was with regards to my vehicle finance.

I would like to thank the service that Basani Hlungwani (Specialist Case Manager: Social Media Complaints Department) for the exceptional role that she played in reviewing the case until a consensus was reached between me and the bank.

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Replies (1)
Absa
Absa's reply22 Jun 2021, 11:34
Official
Dear Tinyiku,
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le Grange