1 reviews | Active since Sept 2016

24 Aug 2023, 15:58

Great service

I want to commend Absa, on the way my I situation was handled in regards to case ASZA-2***4, at some point I felt lost and afraid because somebody used my bank card tapping service, I picked this up with all the confusion and because it was a new card and notify was not activated.my money was already gone I was in panic mode, some where along the line I lost my card, as soon as my case was logged I got influx of mails from the departments that they will investigate and keep updated on the progress, they required some details on my end which I gladly handed to them I got quick and swift results within a few days now at some point I won't lie I almost contemplated going back to my old bank, but my faith was restored quickly with all the roll players who was handling my case. I was scared they cloned my card and my data was exposed but the way my case was treated, my mind set changed I was settle and more at ease, Thank you Absa for being for the outstanding service and restoring my faith with your bank I will now be a life long client

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