Great service!!!
<p>I went in to change in hope my surname and get help filling in a form from UIF. We all know how draining those forms are...While wairing on the line a lady by the name of Mpho S approached me and asked what I nedd help with. She told me fo come with her and she will gladly help me with the form. I notified her of the surname change. She congratulatwd me on getting married wow I was blown away how attentive she was being. She told me I would need to go back to the front desk but first she made sure I knew what documents I needed to get this done. She directed me to the Municipality as I had no Proof of residence. On my return, she welcomed me back then askwd mw to wait for a lady that would help me. Another lady by the name of Cebile Ngcobo who was also so warm, friendly and patient. She assisted me with all I needed and even told me the working hours of the office I needed to go to next. I just wanted to say you have great assets in these 2 cream of the crop ladies. Thank you Mpho & Cebile. </p>
Dear Customer
Thank you for bringing this matter to our attention. It is pleasing to hear such stories from our customers appreciating efforts taken by our staff members. I have forwarded this compliment to their manager.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. It is pleasing to hear such stories from our customers appreciating efforts taken by our staff members. I have forwarded this compliment to their manager.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you so much!
Thank you so much!
