PS
Patrick S

1 reviews | Active since Jun 2019

12 Jan 2023, 21:20

Gratitude to ABSA banking app department.

I would like to thank Kim Rossouw from ABSa who deals with digital banking platforms for assisting me with changing my pin password etc when I found the international call centre *********** to handle international concerns. When I phoned that call centre from KENYA and asked them to call me back as it was costing 1000s of KES per minute I was told that an international call centre doesn't phone back and I was on the line for more than an hour! No assistance at all. High level of incompetence shown! But resolved by Kim. Shout out to her from Kenya!

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