JY
Joao Y

1 reviews | Active since Jun 2016

06 Jun 2016, 21:10

Grateful for excellent customer service

<p>Would like to extend much gratitude to Melanie Petrus from Absa Parkstation(Manager) and Dennis from Online banking(call centre supervisor) for their kind and professional assistance by facilitating and assuring that my query was resolved in record time, they showed courage, passion and an overwhelming amount of accountability by going the extra mile, it is such individuals who put smiles on clients faces and bring about a great image to any business, you deserve to be celebrated you and the team who was involved throughout this procedure.</p> <p> </p> <p>Merci,Gracias,Obrigado,Ngiyabonga ,Baie Dankie,Thanks you</p>

0
Replies (2)
Absa
Absa's reply07 Jun 2016, 07:47
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply07 Jun 2016, 09:37
Official

Dear Customer


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Vanessa Crowe

Group Customer Care

Absa Bank Ltd