GRANT HORLIN!! PATHETIC CUSTOMER SERVICE ABSA DECEASED ESTATES

11 Months and still awaiting documentation from GRANT HORLIN, who never responds timeously to emails, and whenever I phone he's either on lunch or on leave, really for 11 months now??.....have spoken to his manager David Legode, who promised feedback asap, but still nothing....................IN THE MEAN TIME WESBANK IS BLOWING IN MY NECK AS OUTSTANDING DOCUMENTS HAVE NOT BEEN DELIVERED TO THE MASTER'S OFFICE AS PROMISED.......ABSA'S DELAY IS PUTING MY WHOLE LIFE ON HOLD, AND CAUSES ME SLEEPLESS NIGHTS AND BADLY AFFECTS MY HEALTH. This situation is way out of control and someone needs to step up NOW!!!!!!!!! ABSA DECEASED ESTATE LEAVES A BITTER TASTE IN MY MOUTH............