GP
Gert P
1 reviews | Active since Apr 2020
08 Feb 2022, 19:21
GP
I have contacted ABSA Credit department twice to close my Credit Card without any success. However, I am still charged monthly rewards and fees (Call ***). Recently received an SMS to pay interest. Unbelievable!
My experience - no follow-up and poor service!
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
09 Feb 2022, 10:26Dear Gert, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Absa's reply09 Feb 2022, 10:26
Official
Dear Gert, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Absa's replyOfficial
09 Feb 2022, 11:59Dear Gert,
Please be advised that we sent an email requesting you to kindly confirm your ID and or card account number for us to assist further. Thank you.
Please be advised that we sent an email requesting you to kindly confirm your ID and or card account number for us to assist further. Thank you.
Absa's reply09 Feb 2022, 11:59
Official
Dear Gert,
Please be advised that we sent an email requesting you to kindly confirm your ID and or card account number for us to assist further. Thank you.
Please be advised that we sent an email requesting you to kindly confirm your ID and or card account number for us to assist further. Thank you.