Got a bill for a paid up credit card 6 years later

Item: Absa
Rating: 2
Author: rahim A

I got a shocking suprise when i opened my mail this month to see a statement for a credit card showing that i owed money to them for a credit card that i had gone personally into the bank and asked for a settlement and for them to close the account six years ago.The letter stated \ thank you for your recent payment

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Replies (1)

Absa's replyOfficial

18 May 2015, 09:47

Hello rahim amod,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Absa's reply18 May 2015, 09:47

Official