GOSH, Embarra*****t

Hi ABSA Please kindly let me know what is happening with these new cards of yours. I got issued a new card about a month ago and since then it has declined 3 times at different places and occasions. Once at Edgards to pay my account, once at McDonalds to pay for food and just recent on Friday at Pick N Pay. The same errors come up stating something like " NO CAPK FILE FOUND". This has caused a complete EMBARRA*****T having to leave my items at the counter and knowing that I have funds in my account. Now ABSA, you will probably tell me to got to the branch and I have already been, the second time it happened and the teller rescanned or whatever it was she did AND STILL this problem happened. So tell me ABSA what must be done now, IF PREMIUM BANKING does this I might as well not have it.